Privacy Policy

Sakura Community Service Co., Ltd. conducts business activities via "Living Support for The Elderly", "Nursing Care Training" And "Employment Support". Personal information handled through these business activities is very important to us and we recognize that it is our company's important social responsibility to securely protect your personal information.
Therefore, we will establish the following personal information protection policy and fulfill our social responsibilities on personal information protection. Hence, in the "Living Support for The Elderly" business, we comply with laws and regulations of the Ministry of Health, Labor and Welfare's "guidelines for proper handling of personal information by medical and nursing-care business provider", and, based on the philosophy of respect for individual and the basics of social ethics, we will work on proper handling of personal information.

  • We limit the usage to the extent which is necessary for business activities, clearly define the purpose of usage; obtain, use and provide personal information appropriately. We will only use the acquired personal information within the scope of the purpose of use and use protection methods to prevent out-purpose usage.
  • We will comply with laws, guidelines and other regulations regarding the handling of personal information established by the government.
  • In order to prevent leakage, loss or damage of personal information held by the Company, we will take reasonable methods and take necessary precautions.
  • We will set up complaints and consultation desks concerning handling of personal information and efforts regarding protection of personal information.
  • We will continuously review and improve the personal information protection management system.

Established: November 5, 2012
Sakura Community Service Co., Ltd.
Representative Director Hideaki Nakamoto

◆Contact Information
Sakura Community Service Co., Ltd
Complaint and consultation desk PIC: Yuji Tanaka

Published statement

n accordance with JISQ15001:2006 requirement items and, we would like to announce the following contents.

Sakura Community Service Co., Ltd.
Personal information protection manager: Yuji Tanaka

1.Purpose of using personal information acquired by methods other than direct writing

Type of personal information Purpose of use
Request Information and Inquiries acquired by telephone Personal information acquired through business contract
Correspondence to those whose information request or inquiries was acquired by phone For the performance of office work

2.About disclosed personal information

(1)Purpose of using disclosed personal information

Type of personal information Usage Purpose
Personal information of nursing care service clients and their families To provide appropriate and smooth nursing care services
Personal information of participants of the Japanese Fukushi Academy lecture course For the educational business activities of the course and for carrying out the work thereto
Temporary staffing registrant information To provide temporary staffing services
Personnel introduction registrant information To provide recruitment service
Information of those who received information request and inquiries To respond to inquiries
Supplier information For Communication with business partners, performance of contracts, request for performance
Recruitment Applicant Information Recruitment selection, contact
Employee information Management of personnel, general affairs employment, etc.

(2)Procedure for requesting disclosure information, etc.

With respect to the disclosed personal information held by the Company from the person himself or his representative, (1) Request for disclosure, (2) Request for notice of purpose of use (3) Request for correction, addition and deletion (4) Request for suspension, deletion or cancellation of providing to a third party ((1) to (4) hereinafter referred to as "request for disclosure"), we will respond without delay after the confirmation from the person.
The procedure of our correspondence is as follows. "Disclosed Personal Information" means "A collection of information structured systematically so that it can be searched using an electronic computer. By sorting and organizing according to a collection of systematically structured information or certain rules with organizing, classifying, table of contents, index, sign etc., specific personal information, from which to create a collection of systematically structured information, can be easily retrieved. The Company has the authority to respond to all requests from the person himself regarding the disclosures, corrections, additions or deletions of contents, suspension or elimination of use, suspension of provision to third parties”

  • About request for disclosure
    For requests for disclosure, please attach the necessary documents regarding the personal information disclosure request etc., and mail to the following "Contact Information”. When sending the documents to us, please do it in a way that you can check the delivery record, such as delivery record mail or simple registered mail. In addition, we would greatly appreciate if you could write "enclosed personal information request" in red in the envelope.
  • Documents to be submitted in requests for disclosure
    When making a request for disclosure, please fill in all the prescribed details on the personal information disclosure request form and enclose the following documents so that one of the following persons can check again.
    Copy of driver's license, resident's card, insurance card of health insurance card
    ※Please prepare the copies which are filled in your permanent address location.
    Personal information disclosure request form and enclose】(PDF)
  • Request for disclosure by representative / proxy
    When delegating to a proxy for requesting disclosure, please enclose the following documents in addition to the request for personal information disclosure
    (1) Documents for confirming that you are the representative (copy)
    Driver's license, copy of resident's card, health insurance card
    ※Please prepare the copies which are filled in your permanent address location.
    (2)Power of attorney After the person himself sealed in the power of attorney, please attach the stamp registration certificate of that seal. When an agent is a legal representative, such as parental authority, instead of the power of attorney, it is also possible to submit the documents explaining the relationship between the principal and the related person. In the case of request for disclosure etc. concerning nursing care business, we will sufficiently explain the representative and the details of the disclosure target personal information to the principal, confirm the individual's intent, and judge the appropriateness of the request of the representative. After verifying the intention of the individual about the scope of disclosure, the principal stamps on the power of attorney and attach the stamp registration certificate of that seal.
  • Fee related to request for disclosure and notice of purpose of use
    In the case of requesting disclosure of personal information and notice of purpose of use, a fee of 500 yen (including tax) will be charged for each request. Please enclose 500 yen stamps in the submitted envelope. Customers will be responsible for shipping costs to our company. Please note that we will not be able to notify you of the disclosure and usage purpose when the fee is insufficient or the fee is not enclosed in the envelope.
  • Method of respond to requests for disclosure
    We will reply in writing to the address stated on the invoice of the claimant.
  • If you have any questions or concerns regarding the handling of disclosed personal information, please contact the "Contact Information" below.

3.About the handling of credit card information of customers using credit card

The purpose for which we acquire credit information (card name, card number, validity period) from the customers, Name of the acquirer of the credit information, Name of the information provider, and the retention period are as follows.

  • Purpose of usage
    We will not use credit information for purposes other than the following purposes.
    For transaction for your purchasing of goods and services by credit card.
  • Name of Acquirer of information
    Sakura Community Service Co., Ltd.
  • Name of the Information provider
    Name that your company used
  • Retention period
    According to our accounting regulations, 7 years since credit card settlement,
    regardless of the above, credit information may be deleted due to our convenience.

4.If you have any complaints, consultations or inquiries regarding the handling of personal information and personal information protection management system, please contact the following "Contact Information".

◆Contact Information
sakura Community Service Co., Ltd.
Personal Information Complaints / Consultation: Syoji Sunao
TEL: +81-11-716-3987 (Weekdays from 9:00 to 17:00)
FAX: +81-11-708-8295